PCS has a reciprocal hot-site backup
agreement with Cooperative Services, Inc. (CSI) in Atlanta,
GA. CSI is a CUSO owned by several large GA credit unions and
managed
by the GA Credit Union Affiliates. CSI utilizes the same
hardware and software configurations that PCS does, facilitating
a seamless
hot-site process for both organizations. We test our hot-site
processes annually with CSI. In the event we ever needed
to utilize CSI's check processing facilities, the credit union
may experience
a one day delay in receiving its daily share draft transmission
and settlement. If this is the case, we will reimburse the
credit union for any lost income due to additional float.
In a disaster
situation where we lose our main processing center, it may
take up to 2 weeks to recreate our image database. During this
time,
staff and members would not have access to online image retrieval.